Our Commitment to Your Privacy

We are committed to protecting the privacy and personal information of the children and families we work with. We handle all personal data with care, respect and in line with UK data protection law.

This page explains, in simple terms, how we collect, use and protect your information.

What Information We Collect

In order to provide safe and effective services, we may collect:

• Contact details for parents or carers.

• Information about your child’s development, health and needs.

• Assessment notes, reports and therapy records.

• Information shared by other professionals involved in your child’s care (with consent).

We only collect information that is necessary for the services we provide.

How We Use Your Information

We use personal information to:

• Provide occupational therapy assessments and services.

• Communicate with you about appointments and reports.

• Support your child’s wellbeing and development.

• Meet our professional and legal responsibilities.

Your information will not be used for marketing or shared unnecessarily.

How Information Is Stored and Kept Secure

We take data security seriously. Information is stored securely and protected against unauthorised access, loss, or misuse.

We only keep information for as long as required for professional, legal, or safeguarding reasons.

Sharing Information

We will only share information:

• With your consent, where appropriate.

• With other professionals involved in your child’s care, when this supports their well-being.

• Without consent if there is a safeguarding concern or a legal requirement to do so.

Any information shared will be relevant and kept to a minimum.

Your Rights

Under UK data protection law, you have the right to:

• Access the information we hold about you or your child

• Ask for information to be corrected if it is inaccurate

• Request deletion of information where appropriate

• Ask questions about how your information is used

Requests can be made by contacting us directly.

Review of This Policy

This privacy statement is reviewed regularly to ensure it remains up to date and reflects current data protection guidance.